Frequently asked questions

We are an independent private assistance service that helps learner drivers in the UK book their practical driving test. We handle slot monitoring, test centre selection, documentation guidance, and administrative steps on your behalf. We are not a driving school and we are not affiliated with DVSA or any government body.

No. Driving Test Expert Ltd (Company No. 16943216) is a completely independent private company registered in England and Wales. We are not affiliated with, endorsed by, or connected to the Driver and Vehicle Standards Agency (DVSA) or any UK government body. The official service to book a driving test is at gov.uk/book-driving-test.

Our Standard assistance fee is £29.99 and our Priority service is £49.99. These are our independent service fees, charged by Driving Test Expert Ltd. They are entirely separate from the official driving test fee of £62 (car) which is paid through the government's booking system. Full details on our Pricing page.

Most candidates receive slot options within 24 hours of submitting their enquiry. 87% of candidates we assist have a confirmed test date within 5 working days. Priority clients typically receive options within 4 hours.

We cover 47+ practical driving test centres across England, Scotland, and Wales. See our Find Us page for a full list of locations covered.

We cannot guarantee a specific date, as availability is ultimately controlled by the official booking system. What we can guarantee is that we will search across all available options near your location, monitor for cancellations, and identify the fastest realistic route to a confirmed slot. 98% of our clients secure a date within their preferred 30-day window.

For a car practical test you need: (1) a valid photocard provisional driving licence, (2) your theory test pass certificate (if applicable), and (3) your test confirmation email. We provide a full documentation checklist to all clients before their test day.

We offer rescheduling support as part of both our Standard and Priority packages (Priority includes one free reschedule). Contact us as soon as possible and we will identify new available slots. Note: official cancellation policies apply — tests must be cancelled at least 3 clear working days in advance to receive an official fee refund.

Yes. After a failed test, you must wait at least 10 clear working days before retaking. Submit a new enquiry and we will start searching for the next available slot at a suitable centre.

Yes. We process personal data in accordance with UK GDPR. Your data is used solely to provide our service and is never sold to third parties. Full details in our Privacy Policy.

After submitting your enquiry and confirming you'd like to proceed, we will send you a secure payment link. We accept all major credit and debit cards. Our service fee is charged separately from and independently of the official test fee.

If we are unable to identify any available slots within 10 working days of your enquiry, we will offer a full refund of our service fee. Refund requests for other reasons are assessed case by case. See our Terms & Conditions for full details.