Privacy Policy

Driving Test Expert Ltd ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website at testdatenow.click or our assistance services.

We are registered in England and Wales as Driving Test Expert Ltd, Company No. 16943216, with our registered office at The Old Post Office, Mill Meece Marsh, Cotes Heath, Stafford, ST21 6QU.

1. What data we collect

We collect the following categories of personal data:

• Identity data: first name, last name
• Contact data: email address, phone number, postal address or postcode
• Service data: driving test type, preferred date, preferred test centre, provisional licence information
• Technical data: IP address, browser type, operating system, pages visited (via cookies)
• Communications: messages and enquiries submitted via our forms

2. How we use your data

We use your personal data to:

• Respond to and fulfil your booking assistance enquiry
• Communicate with you about your enquiry, test slot options, and booking status
• Process payments for our service fee
• Comply with legal obligations
• Improve our website and services (using anonymised analytics data)

We do not use your data for unsolicited marketing without your explicit consent, and we do not sell your data to third parties.

3. Legal basis for processing

We process your personal data on the following legal bases:

• Contract: processing necessary to provide our assistance service to you
• Legitimate interests: improving our services and maintaining business operations
• Legal obligation: complying with applicable law
• Consent: for cookies and any optional communications (where you have opted in)

4. Data retention

We retain your personal data for as long as necessary to fulfil the purposes it was collected for, including legal and accounting requirements. Enquiry data is typically retained for 3 years after the last interaction. You may request deletion of your data at any time (subject to legal obligations that require us to retain certain records).

5. Sharing your data

We do not sell your personal data. We may share your data with:

• Payment processors (for our service fee transactions)
• Email and communication service providers (to send you notifications)
• IT and hosting service providers
• Professional advisers (legal, accounting) where required

All third parties are required to handle your data in accordance with UK GDPR.

6. Your rights

Under UK GDPR, you have the right to:

• Access your personal data (Subject Access Request)
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at [email protected] or in writing to our registered address.

7. Cookies

We use cookies on our website. Please see our Cookie Policy for full details.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

9. Third-party websites

Our website contains links to third-party websites, including the official government booking service (gov.uk). This Privacy Policy does not apply to those sites. We encourage you to read the privacy notices of any third-party websites you visit.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.

11. Contact and complaints

For any privacy-related queries, contact us at:
Email: [email protected]
Phone: +44 7423 156135
Post: Driving Test Expert Ltd, The Old Post Office, Mill Meece Marsh, Cotes Heath, Stafford, ST21 6QU

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.